By using a specialist delivery service and packing our ciders carefully in thick boxes, we have tried to ensure that your purchases arrive in the same condition they left us. However, breakages may occasionally happen; similarly, goods may occasionally be faulty.

If you are not satisfied for any reason with your purchase, we must be notified within 3 working days of receipt of order and the damaged or faulty goods should be returned within 7 days.

A credit for the goods will be made within 14 days, or replacements dispatched within 3 working days of receipt of these goods.